Privacy Policy
Last updated: September 2026
This policy explains how Perth Landscape Guys (ABN 39 247 855 496) collects, uses, stores and shares your personal information when you visit perthlandscapeguys.au, get in touch with us, or have us work on your property. In this policy, “we”, “us” and “our” means Perth Landscape Guys.
We treat your personal information with care and handle it in line with the Australian Privacy Principles in the Privacy Act 1988 (Cth).
What we collect
When you send us an enquiry through our website, we collect the details you enter in the form:
- your first and last name
- your phone number and email address
- the address of the property you would like work done on
- your budget range
- your message, and any photos, plans or other files you upload
If you call, email or message us, or we visit your property to quote or carry out work, we also keep the details you give us along with our quotes, invoices and job notes. We may take photos of your property before, during and after the job.
When you browse our website, some information is collected automatically, such as your IP address, browser and device type, the pages you visit and how you found us. See “Cookies and tracking” below.
How we use your information
- to reply to your enquiry and prepare your quote
- to plan, carry out and follow up on your job
- to send invoices and keep our business records
- to understand how people use our website, so we can improve it and our advertising
- to send you news about our services, but only if you have agreed to it. You can opt out at any time.
Photos of our work
We are proud of our work and may show photos of finished projects on our website and social media. We describe these jobs by suburb only. We won’t publish your name, your street address or a review from you without your permission. If you would rather we didn’t use photos of your property, just tell us.
Who we share it with
We only share your personal information when we need to, for example with:
- subcontractors and suppliers working on your job, so they can do their part
- the businesses that host and look after our website, email and business software
- our website and marketing agency, which receives a copy of website enquiries so it can check the website is working properly and measure how our advertising performs
- anyone we are required to share it with by law
We don’t sell your personal information.
Cookies and tracking
Our website uses cookies and similar tools. Some are needed for the website and enquiry form to work. Others help us understand how the website is used and how our advertising performs:
- Google Tag Manager and Google Analytics, to see which pages people visit and how they found us
- Google Ads, to measure enquiries that come from our ads. It may also be used to show our ads to people who have visited our website.
- Meta Pixel, to measure and show our ads on Facebook and Instagram
- HubSpot, to understand how visitors use our website
- Google Maps and our Google reviews display, which load content from those providers and may set their own cookies
These providers may collect information such as your IP address and browsing activity, and may combine it with other information they hold about you. You can block or delete cookies in your browser settings, and you can manage the ads you see in your Google and Facebook account settings. Blocking cookies won’t stop you using our website, although some features may not work as well.
Storage outside Australia
Some of the providers we use, such as Google, Meta, Microsoft and HubSpot, may store or process information on servers outside Australia, including in the United States.
How we keep it safe
We take reasonable steps to protect your personal information from misuse, loss and unauthorised access. Our website sends enquiries over a secure (HTTPS) connection, and we only give access to people who need it for their work. When we no longer need your information for our business or legal records, we delete it or remove anything that identifies you.
Accessing or correcting your information
You can ask to see the personal information we hold about you, or ask us to correct or delete it, by contacting us using the details below. We will reply within a reasonable time, usually within 30 days.
Questions and complaints
If you have a question or a concern about how we have handled your personal information, please contact us first so we can put it right:
Email: info@perthlandscapeguys.au
Phone: 0405 398 267
If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner at www.oaic.gov.au.
Changes to this policy
We may update this policy from time to time. The latest version will always be on this page.